Privacy

1. Introduction

This website www.bluespecialists.com (the "Site") is operated by BlueSpecialists B.V., operating under the name BlueSpecialists and located at Berg en Dalseweg 122, 6522 BW Nijmegen and also referred to as "we" or "us" or "BlueSpecialists" in this Privacy Policy. We respect and protect your privacy. This Privacy Policy describes how we will handle personal data that you provide to us or that we collect about you. Please read the following carefully to learn how we will handle your personal information.

2. Information BlueSpecialists may collect about you through use of the Site

BlueSpecialists may collect information about you online in a variety of ways, including through your use of this Site or through our use of cookies (see Section 4.). Certain areas of the Site invite you to contact us to make an appointment or for us to contact you (whether by phone, email), or to communicate your questions and comments. If you do so, we may collect and process the following personal data about you:

1. Your name, work address, phone number, e-mail address and other contact information you actively provide; your IP address, operating system, Internet browser used and the last Internet page you visited.
2. Data relating to your correspondence with us, if you have contacted us;
3. Details of your visit to our Site and the resources you use.

3. Our use of your personal data collected by the Site

BlueSpecialists may use the personal information we collect about you through the Site for the following purposes:

1. To ensure that the Site is displayed to you in an efficient manner;
2. As part of customer management and to provide our services and goods;
3. To provide you with information that you have requested from us; this includes electronic newsletters if you have signed up through the Site as a subscriber to BlueSpecialists B.V.'s electronic newsletters.
4. To record what work we have performed for you;
5. To develop and improve the way we work, primarily by contacting you for our customer survey and by testing changes and improvements in our information systems and processes; and
6. If you have given us written permission, to send you electronic and/or paper marketing and other materials related to our services (see Your Rights below).

4. Internet Cookies

What are Cookies
A cookie is a small text file placed on your computer, smartphone or tablet through your web browser. Cookies are copied to the hard drive of your device when you visit our Site so that our system can recognize you on your next visit and we can improve our Site.

Cookies may be temporary cookies (or "session cookies"), which are only used for as long as you visit our Site and are deleted when you close your browser, or may be permanent cookies, which remain on your device's hard drive after you leave our Site until you delete them manually or your browser deletes them over time.

What do we use Cookies for?

We use several types of cookies on the BlueSpecialists Site. All of this information is used to improve the content of our Site, make the Site easier for you to use, and let us know how effective our content is.

Functional cookies | We always set functional cookies which are required for the website to work properly. These cookies do not use personal data.
Analytical cookies | With analytical cookies we measure the use of the website. This gives us better insight into the functioning of the website. These cookies do not use personal data.
Tracking cookies | Tracking cookies use personal data. This allows us to tailor relevant content and advertising to visitors' preferences.

Use of Google Analytics

This Site is linked to Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers. Google uses this information to track how you use the Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may provide this information to third parties where Google is legally required to do so, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Cookies and your privacy

You can accept or decline cookies. Most web browsers are set to accept both our own and third-party cookies. However, you can change those settings (with respect to both our own and third-party cookies), giving you the choice of always accepting cookies, accepting or rejecting cookies each time they are sent, or always rejecting all cookies. We recommend that you accept both our own and third-party cookies to maintain optimal functionality of the Site. You can change your browser settings via the toolbar.

If you do not want to accept our cookies, you can set this in your browser. However, please remember that this may result in certain features of the Site not being available and you may not be able to fully use the Site/your use of the Site may be reduced as a result.

Links to social media sites

To implement the links to social media sites such as Twitter, LinkedIn and Youtube and connect to the relevant social media or external site, scripts are used from domains over which we have no control. Please note that these sites are likely to collect information about your use of the Internet in general, as well as our site. If you click on one of these links, these sites will record that action and may use the information. You should check the policies of each of these sites to learn how they use your information and how you can disable or delete it.

5. How we process your personal data not collected by the Site

In addition to the information we collect about you through the Site, we may also obtain personal information about you in other ways, in face-to-face contacts such as, for example, by telephone, e-mail or through paper forms, business cards, and in particular pursuant to an agreement we enter into with you and the tasks to be performed in order to obtain grants awarded and or accountable to the granting authority. How we handle this information is subject to this Privacy Policy.

Personal data may include:

1. Your name, address (work and sometimes personal), phone numbers, e-mail address and other contact information;
2. Data relating to your correspondence with us, if you have contacted us;

6. Our use of your personal data not collected through the Site

We may use the personal data we collect about you for the following purposes:

1. To provide you with our services and other information you have requested;
2. As part of customer management and to bill you for the services we have provided to you;
3. To record what work we have performed for you;
4. To develop and improve the way we work, primarily by contacting you for our customer survey and by testing changes and improvements in our information systems and processes; and
5. If you have given us written permission, to send you electronic and/or paper marketing and other materials related to our services (see your rights below).

7. Disclosure of your personal data collected by the Site or otherwise

By providing us with your personal data, you acknowledge and agree that we may share your personal data with third parties if:

1. This third party is a granting agency,
2. Such third party is an auditor, for purposes of a required audit opinion, or
3. We directly or indirectly use outside service providers to process data. For example, we use vendors to assist us in processing some of our records; we also use outside parties if we need assistance in obtaining payment of our invoices; or
4. We use outside service providers to assist us with our customer satisfaction surveys; we want to use the results of these surveys to develop and improve our service; or
5. You have explicitly given your consent to share your personal data with certain third parties; or
6. We have a legal, regulatory or professional obligation to disclose your personal information (for example, to grant agencies or Tax Authorities) or to protect our rights, property, or safety of our company, employees or others; or
7. BlueSpecialists B.V., or substantially all of its assets, merges or is acquired by an outside party, and your personal data may be a part of the merged or transferred assets.

With the exception of the cases mentioned above, we will not share your personal data with third parties.

8. Where we keep your personal data

In order to provide our services and related activities, such as customer research and the Site, personal information that we collect about you may be transferred to and held by a third party at a destination within or outside the European Economic Area, including in a country with less stringent data protection laws. If we use a third party to process personal data on our behalf, regardless of their location, we contractually require them to provide appropriate security for personal information. By continuing to use our services or the Site and transmitting personal data, you agree to this transmission, retention or processing of your personal data.

9. E-mail, text messages and other electronic messages

We may contact you by e-mail, text message or other means of communication (physical or electronic) regarding the services provided by BlueSpecialists. If you have given us permission, we may contact you about our services by mail, e-mail, text message or other physical or electronic means.

10. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. You may exercise this right by checking the relevant boxes while using the Site or by contacting us at any time at the contact details below.

Please note that by continuing to use our services or the Site and by providing or emailing us personal data through the Site or otherwise to addresses listed on the Site, you consent to our use of your personal data as described in this Privacy Policy. Please do not provide us with personal data if you do not want it used in this way

Our Site Privacy Policy may be changed by us at any time without notifying you. Please visit this page periodically to stay informed of changes.

You have the legal right to request a copy of the personal data BlueSpecialists holds about you and to correct errors or withdraw a previous consent, or to ask BlueSpecialists to transfer your personal data to another party or to file a complaint with the Personal Data Authority. You also have the right to ask us to remove your data from our system. If we receive this request, we will make a reasonable effort under applicable law to provide, modify or delete, as requested, the personal data. Any requests, concerns as well as questions you may have about our Privacy Policy or the information BlueSpecialists holds about you should be addressed in writing to: info@bluespecialists.com, or to:

BlueSpecialists B.V.
Attn. Privacy Information Services,
Postbus 31126
6503CC Nijmegen